C-Hotels Diplomat

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C-Hotels Diplomat Florence Exterior photo

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Key details

About the Hotel

Via Luigi Alamanni 9, Florence, 50123

Steps from the main train station

Perfect

9.1

8.7

/10

4.4

4.1

Loved by C-Hotels Diplomat guests

Modern room

Comfortable bed

Friendly staff

Prime location

"Given an upgrade on arrival, hand written welcome note in the room and a gift on departure."

Andrew from United Kingdom

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"The hotel is conveniently located opposite the train station and within walking distance to all the major attractions."

TravelSoandSo from United Kingdom

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"Awesome area as it is across the train station which is convenient especially if you have a lot of luggage."

Mark Kevin

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Offering spacious rooms and high-speed Internet access in public areas, the 4-star C-Hotels Diplomat Florence is just 1.6 km from Pitti Renaissance Palace and 17 minutes' walk from the prominent art museum "Gallerie Degli Uffizi". A cocktail bar as well as a shared lounge and various recreational opportunities can be enjoyed at the hotel, boasting the setting just a few steps from the 15th-century Dominican church "Basilica of Santa Maria Novella".

Location

This smoke-free hotel, located in a shopping area of Florence, is only 150 m from Scala Orti Oricellari bus stop and within 10 minutes' walk of Florence Santa Maria Novella train station. The C-Hotels Diplomat is also 1.2 km from Torrente Mugnone.

Nature lovers will appreciate the proximity to Fortezza da Basso - Gardens, which is a 14-minute walk away. This property is within 2 km of the neo-gothic Franciscan church "Basilica of Santa Croce in Florence".

For those travelling from afar, Peretola airport is 15 minutes' drive away.

Rooms

The soundproof rooms of C-Hotels Diplomat have climate control and soundproof walls along with a mini-fridge-bar and an electric kettle. These modern rooms come with a bidet, a separate toilet, and a shower supplied in a modern bathroom. Bathrooms with a bidet, a separate toilet, and a shower, also feature hair dryers and shower caps for guests' extra comfort. The C-Hotels Diplomat Florence features rooms with views of the city.

Eat & Drink

Breakfast is offered in the restaurant every morning. Offering Central-Italian dishes, Chianineria Trattoria dall'Oste lies about 100 metres away.

Leisure & Business

This Florence hotel also provides a conference centre for those arriving on business.

“C-Hotels Diplomat strikes me as a practical choice in Florence, particularly for those valuing proximity to the train station and convenient tram access to the airport. While some reports mention concerns with older furnishings and potential security issues, the location and helpful staff still stand out. I would suggest double-checking on recent upgrades to ensure the room meets expectations.”

James DavidEditor-in-Chief at 5starhotels

Location: Perfect

9.4/10Review score

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Highlights from guests

Guest ParkingParking Perks

The secure garage next door offered discounted rates. The location made it easy to avoid the ZTL when driving into the city.

Kevin M from United States

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DiningBreakfast Bonanza

The breakfast had a wide selection of fresh fruits, pastries, honey, and hot foods. They even served homemade cookies.

Sunita P from India

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Room FeaturesBalcony Views

I had a wonderful view of the city from my balcony, it was spacious and clean, great spot to relax.

Caoimhe L from Canada

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BathroomAwesome Tub

Room 456 had an awesome bathtub. After a long day of sightseeing, it was very relaxing and clean.

Josh B from United Kingdom

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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers

Spacious
2 persons
25 m²
1 King-size bed
Air conditioning
Heating
room details
Comfy
2 persons
22 m²
1 King-size bed
Air conditioning
Bathtub
room details
Smart Double
2 persons
15 m²
1 King-size bed
Air conditioning
Bathtub
room details

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Check-in/ Check-out

Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Via Luigi Alamanni 9, Florence, 50123

Explore Florence

Gallerie Degli Uffizi

17 minutes' walk

Home to masterpieces by Botticelli and da Vinci, this extensive art museum is a must-visit for art lovers.

Ponte Vecchio

15 minutes' walk

This iconic bridge features jewelry shops along its span, offering both historical charm and shopping opportunities.

Cathedral of Santa Maria del Fiore

14 minutes' walk

This stunning cathedral, known for its impressive dome, is a pivotal landmark in Florence's skyline and rich history.

Mercato Centrale

10 minutes' walk

A bustling market showcasing local Italian produce and artisanal goods ideal for food lovers and culture seekers.

Biking in Parco delle Cascine

8 minutes' drive

Rent a bike and explore the expansive park or take a leisurely ride along the Arno River for stunning views.

Yoga at Villa Strozzi

11 minutes' walk

Join outdoor yoga classes surrounded by nature, promoting relaxation and well-being in a tranquil setting.

Trattoria Dall'Oste

1 minute walking

This cozy eatery is famous for its Tuscan steak and homemade pastas, perfect for those seeking authentic Italian fare.

Le Sorelline Wine Bar Caffe'

2 minutes walking

A vibrant spot for local wines and tapas, offering a relaxed atmosphere ideal for casual dinners and socializing.

Teatro della Pergola

15 minutes' walk

An esteemed theater featuring various performances, from classic plays to modern productions, for culture enthusiasts.

Jazz Club Firenze

10 minutes' drive

A lively venue offering nightly jazz performances, perfect for music lovers seeking a vibrant nightlife experience.

Getting around

City Centre
Florence 8 min · 600 m
Airports
Peretola (FLR) 9 min · 6 km
Galileo Galilei (PSA) 121 min · 80.6 km
Train
Florence Santa Maria Novella Railway Station 3 min · 200 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at true.

Internet

High-speed internet access is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 18 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

Diplomat Hotel

Reviews and Ratings

Insights and feedback shared by past guests

Review summary

Based on recent reviews

C-Hotels Diplomat enjoys a convenient location right next to the train station, making it ideal for travelers. Guests consistently praise the spacious and clean rooms, some featuring balconies with views overlooking Florence. The breakfast buffet receives high marks for its quality and variety. While a few guests have mentioned occasional noise from the street side, the overall experience tends to be very positive, especially considering the great value.

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Review score

Based on 1787 verified reviews

9.1 /10

Perfect

95 %

Recommend

Staff

9.5/10

Location

9.4/10

Paid Wi-Fi

8.2/10

Breakfast

8.8/10

Pros

Helpful staff

Superb breakfast

Clean rooms

Convenient location

Comfortable bed

Cons

Noisy trams

Bed bugs

Strong smell

based on 492 reviews

4.5/5

Benjamin from United States

Couple

Smart Double

4 nights in November 2025

Reviewed: February 13, 2026

9/10

valuables safe pastry selection friendly service

My room had a safe for valuables. Breakfast included a good selection of pastries. The location was convenient. It was near the central station. We loved the friendly service at the reception, it was efficient.

The room lacked soundproofing.

0 Helpful

layla from united kingdom

Couple

smart double

3 nights in November 2025

Reviewed: January 22, 2026

9.5/10

a good stay

attentive staff charming note varied breakfast

the staff was attentive to every detail i had a charming thank you note upon arrival it made me feel so welcome the breakfast options were varied and fresh i especially enjoyed the pastries i will choose this hotel again for future trips

the room i had smelled slightly of chemicals the odor seemed to linger despite opening the windows and airing out the space it was a distraction

Dining

10/10

the breakfast included fresh pastries various fruit options and hot dishes they provided a wide selection for different tastes i appreciated the quality of the ingredients they used

Location

9/10

the hotel is near the train station and it is convenient for travel i found it easy to access nearby attractions i enjoyed the proximity to local markets and shops

Service

10/10

the staff was nice and helpful they responded to my needs quickly and with great care i appreciated their attention to detail and how they made me feel welcomed

Facilities

9/10

the room was extra clean and stylish it had modern amenities that enhanced my stay i found everything i needed was readily available i appreciated the attention to details in the room design

0 Helpful

Connor from Ireland

Couple

Spacious

4 nights in November 2025

Reviewed: January 12, 2026

9/10

main station friendly staff fresh pastries

The hotel is near the main train station. It proved useful for early morning departures. The front desk staff was quite friendly. They were always ready to help with directions or information (their recommendations were great). Breakfast had numerous options. I especially liked the fresh pastries they offered each morning.

The shower was a bit small.

0 Helpful

Danielle from Canada

Single

Smart Double

3 nights in November 2025

Reviewed: December 16, 2025

6/10

glass door sewage smell

the staff was friendly. i suppose the location was okay because it was close to the train station.

the room it wasnt very good. the bathroom door was glass and let light in. there were sewage smells, i didnt liked that. the tram noise bothered me a lot because it runned all the time.

0 Helpful

Luna from Spain

Single

Smart Double

3 nights in November 2025

Reviewed: November 23, 2025

9.5/10

excellent stay near the station

welcome note modern design friendly staff

I found a handwritten welcome note in my room, a very thoughtful touch. the hotel design felt modern and lovely. the staff was friendly and accommodating. I really appreciated their helpfulness.

the bathroom felt quite cold.

Location

10/10

the hotel is conveniently located just across the street from the main train station. it also offers easy access to restaurants and supermarkets, all within walking distance in the same block.

Rooms

9/10

the room was spacious and very clean . it had everything i needed, and i found the room to be well-kept and comfortable, though the bathroom was a bit chilly.

0 Helpful

Karl from Germany

Single

spacious

3 nights in August 2025

Reviewed: October 30, 2025

7/10

balanced stay near station

helpful staff cosy bar noisy location needed maintenance

the staff was very helpful i received complimentary coffee tea and pastries at midday. the bar area was also quite cosy.

the location was near the main station i found it somewhat noisy. i also noticed some maintenance was needed in the room.

0 Helpful

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FAQs

About C-Hotels Diplomat

What is the distance from C-Hotels Diplomat to the Florence Cathedral?

C-Hotels Diplomat is a 10-minute walk, approximately 800 m, from Florence Cathedral.

What are the check-in and check-out times at C-Hotels Diplomat?

Check-in is at 15:00 and check-out is at 11:00.

What type of breakfast is served at C-Hotels Diplomat?

Guests can enjoy an extensive buffet breakfast for an additional charge of 15 EUR, featuring a variety of local specialties.

What room amenities does C-Hotels Diplomat provide?

Rooms at C-Hotels Diplomat include free Wi-Fi, air conditioning, an LCD TV, a minibar, and tea and coffee making facilities.

What leisure facilities are available at C-Hotels Diplomat?

The hotel features a modern fitness room with views of the Duomo, as well as a lounge area for relaxation.

Which nearby restaurants can guests visit when staying at C-Hotels Diplomat?

Nearby dining options include Zhongyiyijia, La Grotta di Leo, Trattoria Dall'Oste, Bar Maja, Venchi Cioccolato e Gelato, Dolce Vegan, and Tentazioni Cafe, all within 0.5 km.

What business services are available at C-Hotels Diplomat?

The hotel provides a small business center with free printing and use of computers, and has facilities for organizing meetings.

How close is C-Hotels Diplomat to the nearest train station?

C-Hotels Diplomat is located directly across the street from Florence Santa Maria Novella Train Station.

What types of activities can guests enjoy at C-Hotels Diplomat?

The hotel offers activities such as bike tours, walking tours, and a happy hour at the bar.

Are there any views available from the rooms at C-Hotels Diplomat?

Some rooms at C-Hotels Diplomat offer views of the rooftops of Florence.